How do I know if a product is covered by my insurance?

In most cases coverage for products may depend upon individual medical necessity. Please e-mail any questions regarding your needs to our knowledgeable customer service staff that will be able to explain your individual coverage needs and help obtain the appropriate medical documentation.

What if I need to know more information about a product?

E-mail or Call our knowledgeable customer service staff. They will be able to answer your product questions and supply any further information needed.

What should I do if I cannot find a product on your website?

E-mail or Call our knowledgeable customer service staff. They will find the product and answer your product questions.

What items can be returned?

Certain items including items worn on the skin, products in sterile packaging and any/all nutritional products cannot be returned. Please speak to a representative for more details'

How can I purchase a product not covered by my insurance?

Since there are many rules and regulations which dictate the way we sell products, we must ask you to call with your specific needs to our customer service staff. They will guide you through the process of purchase.

How do I find out if you can bill my insurance?

Please contact us for more details.

How will you protect my personal information?

Your personal information will never be shared with any third parties